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8890k Terms & Conditions

The agreement between you and 8890k, written in plain English: accounts, payments, bonus wagering, settlement and complaints.

These terms describe the deal between you and 8890k: what you can expect from us, and what we expect from anyone holding an account. They start when you register and stay in force until the account is closed. If you plan to claim a bonus, read the wagering section before you do, not after.

Who can hold an 8890k account?

You must be 18 or older and legally able to enter a contract in your own name. Accounts are opened for personal use by players in Bangladesh and the other markets we serve. Playing on someone else's behalf, or opening an account for a friend who cannot register themselves, is not allowed.

We check names, mobile numbers, device fingerprints and payment details against what is already on file. A second sign-up from the same device or the same wallet normally gets flagged within minutes, and both accounts are then reviewed together rather than separately.

One person, one account: the details we check

Everything you enter at registration has to be true and current: full legal name, date of birth, mobile number and address. Spelling matters. A name written on the account that does not match your ID is treated as a different person until a document proves otherwise.

Keep your password and any one-time codes to yourself. Anyone who logs in with your credentials is treated as you, and bets placed that way stand. If you think someone else has your details, change the password and open live chat immediately so the logins can be frozen while they are reviewed.

Balances are held in ৳ (BDT) and are not converted between currencies inside the account. An account cannot be sold, rented or transferred, and it cannot be used as security for a loan or a private bet between players.

Deposits, withdrawals and the ৳250 minimum

Deposits start at ৳250 and usually reach the balance in about 2 minutes. We accept bKash, Nagad, Rocket and bank transfer. Send money from an account registered in your own name. A deposit that arrives from a friend's bKash wallet creates a balance we cannot pay out until the owner of that wallet has been identified.

Withdrawals start at ৳1,300 and are capped at ৳205,000 per day. Most requests clear in about 30 minutes. A first withdrawal can take up to 1 hour while the account is checked against the documents on file.

Before your first payout

Complete KYC before you ask for the first cash-out. Send one of these, in your own name and matching the registration details:

  • National ID card (NID), front and back
  • Passport photo page
  • Driving licence photo page

Review takes up to 24 hours. Until it is done, the request sits as pending and the funds stay visible in your balance, so you can still cancel the withdrawal and keep playing while you wait.

Bonus credit and the 16x wagering rule

The first deposit bonus is 215% up to ৳6,000. It arrives as bonus credit, not cash. Before any part of it can be withdrawn, the bonus amount has to be turned over 16 times within 7 days. Miss the deadline and the remaining bonus credit is removed, while your own cash stays where it is.

Reload offers add 10% on later qualifying deposits, daily cashback returns 1.7% of what you staked and lost across the day, and the referral bonus pays ৳125 once the player you invited makes a qualifying deposit of their own.

Which plays count toward the 16x

Slots and instant games usually count in full. Live tables, card games and low-margin cricket bets count at a reduced rate, and some markets do not count at all. The bonus page for each offer lists the exact game weighting, so check it before you start clearing.

Offer summary. Full conditions sit on the page for each offer, and the version you accept when you claim is the version that applies.
Offer What you get Wagering Notes
First deposit 215% up to ৳6,000 16x Bonus credit, 7 days to clear
Reload 10% on later deposits 16x Minimum ৳250 to qualify
Daily cashback 1.7% of net losses None Paid on the day's settled bets
Referral ৳125 per friend 16x After your friend's first deposit

How cricket and casino markets are settled

A bet is accepted at the odds shown on screen when you confirm it. Prices move constantly, so the slip you see is the price you get. If a price shifts before confirmation, we ask you to accept the new one rather than filling it silently at a worse number.

Cricket markets settle on the official result published by the match authority. If a match is abandoned with no result, stakes on markets that needed a result are returned in full. Player markets void when the player does not take the field. BPL, T20 and ODI fixtures all follow the same rule set.

Casino rounds settle on the outcome recorded on our server, not on a dropped connection, a frozen screen or a screenshot. A round interrupted by a technical fault is void and the stake goes back to the balance. Published RTP figures describe long-run averages, not what any single session will return.

What gets an account restricted

We freeze an account when a deposit is reversed after it was credited, when two accounts share a device or a wallet, when bonus funds are cycled through near-risk-free bets to release them, or when a chat agent is threatened.

While an account is restricted, deposits stop, bets are not accepted and the balance is held. Bonus credit tied to the activity under review may be removed. Money you deposited yourself is returned to the source account once the checks are finished, less any amount already settled.

Restrictions are reviewed by a second team rather than by the agent who applied them, and you are told the outcome in writing inside your account.

How changes to these terms reach you

The version on this page is the version in force. When something material changes, such as wagering rules, withdrawal limits or the way disputes are handled, we replace the text here and update the date shown at the top of the page.

If you are part-way through a bonus when a change lands, the terms you accepted at the time keep applying until that bonus is settled or expires. Anything you claim after the update follows the new text.

Continuing to use the account after an update means you accept it. If you do not accept it, stop playing and ask live chat to close the account; a pending withdrawal will still be paid once the checks are complete.

Complaints and disputes: where to start

Most problems are a missing deposit or a settled bet that looks wrong, and live chat can usually clear both in one session. Bring the details with you so the case can be checked without going back and forth.

  1. 1

    Open live chat

    Available 24/7 from any page. Say what happened and when, in your own words.

  2. 2

    Give the reference

    The transaction ID, the game round ID or the bet slip number lets the agent pull the record straight away.

  3. 3

    Ask for escalation

    If the first answer does not settle it, ask for the case to go to the disputes team.

  4. 4

    Read the written result

    The decision arrives in your account messages, with the reasoning and the amount involved.

Cases are answered in the order they arrive. Abusive messages end that conversation, they do not speed the case up. Once a written decision is issued it stands unless new evidence turns up.

Questions players ask before signing up

Can I hold two 8890k accounts?

No. One account per person. Duplicates found later are closed and any bonus credit on them is removed. If you have forgotten a login, use the recovery option on the login page instead of registering a second account.

Is the 215% first deposit bonus paid as cash?

It is bonus credit and it sits next to your cash balance. The bonus part becomes withdrawable after 16x wagering within 7 days. Cash you deposited yourself can be withdrawn once KYC is complete, without waiting for the bonus to clear.

Which documents do I send for KYC?

One of National ID card, passport or driving licence, in your own name and matching the registration details. Review takes up to 24 hours, so send it before your first withdrawal rather than after you request one.

What happens if I deposit from someone else's bKash or Nagad wallet?

The balance is flagged. We cannot release winnings until the wallet owner is identified, and third-party deposits may be returned to the source. Deposit from a wallet registered in your own name to avoid the delay entirely.

Who do I contact about a withdrawal that is still pending?

Live chat, any hour of the day. Have the withdrawal reference ready. Most requests clear in about 30 minutes and a first withdrawal can take up to 1 hour, so wait for that window to pass before raising a case.

Read the account rules above and happy with them? Register an 8890k account and complete KYC early, or go back to the 8890k home page to look at the games and markets first.