8890k Withdrawal & KYC Guide
Send your first cash out without a rejected photo. Below are the limits, the three accepted documents, and the shortest way out of a held request.
After five minutes on this page you can move money from your 8890k balance to bKash, Nagad, Rocket or a bank account, and you will know which single document to upload so the request does not come back to you.
Withdrawing is the second half of the story. The first half is proving who you are, and 8890k asks for that once, not every time. Finish the ID check, keep your account name and your wallet name identical, and each cash out after that is a short form and a wait of around half an hour.
This guide follows the order the cashier uses: the limits, the steps, the documents, then the problems that stop a request on the way out. If you have not opened an account yet, start at registration; everything below assumes you are signed in and holding a balance.
- Minimum withdrawal
- ৳1,300
- Daily limit
- ৳205,000
- Wallet arrival
- 30 min
Can you cash out today? Check these limits first
Two numbers decide whether the confirm button works. ৳1,300 is the smallest amount you may take out in one request, and ৳205,000 is the most you may take out across a single day. Both appear on the cashier screen before you commit to anything.
| Point | Figure | What it means for you |
|---|---|---|
| Smallest cash out | ৳1,300 | The amount field will not accept less than this per request. |
| Daily ceiling | ৳205,000 | A running total for the day, not a fresh allowance per request. |
| Smallest deposit | ৳250 | What you need to load before the cashier will take a first payment. |
| Bonus turnover | 16× | Applies to bonus money before that part can leave the account. |
| First cash out review | 1 hr | A person checks your ID against your wallet details once. |
| ID review | 24 hrs | The longest wait for a document you upload during verification. |
| Money in your wallet | 30 min | Counted from approval, not from the moment you tapped confirm. |
The daily figure moves down as you use it. Send ৳150,000 in the morning and you have ৳55,000 left for the evening. Higher levels on the VIP ladder carry their own, larger ceilings, which are listed on the bonus and VIP page rather than repeated here.
Bonus money behaves differently from your own deposits. The first deposit bonus and the reload bonus both carry a 16× turnover requirement, and the bonus portion stays locked until that is cleared. Cash you put in yourself is not tied to those conditions, which is why most players withdraw their own money first and play the bonus separately.
The cash out route, step by step
Five steps from the lobby to your wallet. The only one that can cost you a day is the first, so treat the ID check as part of signing up rather than part of withdrawing.
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1
Clear your ID check once
Upload a national ID card, passport or driving licence from your account settings. The review takes up to 24 hours, and it has to be finished before your first withdrawal, not after you request it.
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2
Open the cashier and pick a wallet
Choose bKash, Nagad, Rocket or bank transfer. Check that the name registered on that account matches the name on your 8890k profile, letter for letter, including spelling.
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3
Type an amount inside the limits
At least ৳1,300 per request, and keep the day's total under ৳205,000. The cashier shows the remainder of your daily allowance while you type, so you can see the room you have left.
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4
Confirm and let it be reviewed
Your request enters a short check. The first one can take up to 1 hour, because a person compares the ID photo with the wallet name and with the account details from registration.
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5
Wait for the wallet message
Once approved, the money reaches bKash, Nagad, Rocket or your bank in about 30 minutes. Keep the request number from the cashier until the balance shows on your phone.
Every request you send is listed with a status in the cashier history. That list is also the place to copy the request number from if you need to ask live chat about a delay, so it is worth leaving the tab open until the wallet confirms.
KYC: which document gets you through
One document is enough. Any of the three below is accepted, so pick the one with the clearest photo and a name that matches your profile exactly. A worn card with a readable number beats a crisp card that has been cropped.
| Document | What to photograph | When it is the better pick |
|---|---|---|
| National ID Card (NID) | Front and back, all four corners inside the frame | Fastest for most players, since almost everyone keeps it within reach |
| Passport | The photo page only, no stamps or visa pages | Useful when the NID print has faded or the laminate is scratched |
| Driving Licence | Front and back, with the expiry date visible | A good second choice when the licence is still current |
You do this once. After the review finishes, later withdrawals skip the document step entirely and go straight to the amount field. That is the reason to send the ID on the day you register: a player who verifies early withdraws in a single sitting, while a player who waits spends a day in the queue first.
Plan for up to 24 hours, and treat that as the real number rather than a worst case you will beat. If you want to cash out on the same day you sign up, upload first, then play while the document sits in the review queue.
How the ID upload actually works
The upload form lives in your account settings, not in the cashier. Four short screens, about two minutes, nothing to print and nothing to sign.
- Open your profile. Sign in, open the menu and go to account settings, then to verification. On the 8890k app the same screen sits under the profile tab.
- Choose the document type first. The form asks for a different number of photos for each document, so decide between NID, passport and licence before you open the camera.
- Photograph the card on a flat, dark surface. Daylight from the side, no flash, phone held level above the card. All four corners stay inside the frame with a little background around each edge.
- Send it once and leave the page. The screen confirms the upload and the request joins the queue. Sending the same file again does not speed it up; it just creates a second entry to sort out.
Photo rules that get approved
- Every corner of the card is visible, with a strip of background on all four sides.
- The number, name and photo are sharp when you zoom in, with no glare across the face.
- A colour photo of the card itself, not a photocopy of it and not a screenshot of an old photo.
- No fingers over the text and no crop that removes the expiry date or the card number.
- A normal phone photo is enough; keep the file size under the limit printed on the form.
If the page rejects a file for size or format, take the photo again in the normal camera app and upload from the gallery instead of shooting inside the browser. That single change fixes most failed attempts, because browsers compress images differently from the phone's own camera.
Money in, money out at 8890k: what each method does
All four methods move at the same speed in both directions, so pick by where your money already sits rather than by the clock. The minimum deposit is ৳250 everywhere, and the cash out floor of ৳1,300 is the same for all of them.
- Method Minimum deposit Deposit arrives Withdrawal arrives Good for
- bKash ৳250 About 2 min About 30 min Most players, quick to type in
- Nagad ৳250 About 2 min About 30 min Wallets already open on the phone
- Rocket ৳250 About 2 min About 30 min Players outside Dhaka with a Rocket account
- Bank Transfer ৳250 About 2 min About 30 min Larger cash outs that need a bank record
The name rule applies to every row above. A bKash account registered to your father, or a bank account in a cousin's name, will hold the request until the two names match. Withdraw to an account that belongs to you, in the same spelling as your profile, and the manual check has nothing to query.
The first request gets one manual look
The first withdrawal is read by a person, and that is the extra hour. They are not hunting for a reason to stop you. They are matching the name on the ID to the name on the wallet, and checking that the account has not changed hands since registration.
Two things make that check fast: an ID photo where the name reads without zooming, and a wallet opened with the same spelling. If the two names differ by one letter, the request is held and you end up explaining it in live chat, which usually costs more of your evening than the photo would have.
Later requests usually pass through without a wait, because the same details have already been checked once. Support runs 24/7 through live chat if you want to confirm what the reviewer needs before you send the next request.
Why a request gets held, and the fix
A held request is not a lost one. Each row below is a common cause and the shortest way out of it, in the order the cashier usually finds them.
| Cause | What you see | The fix |
|---|---|---|
| Wallet name differs from the profile | Status reads pending | Correct the name in your profile, then ask live chat to recheck the open request |
| ID check not finished | The withdraw option stays greyed out | Upload a document and allow up to 24 hours for the review |
| Bonus turnover still open | Part of the balance shows as locked | Play through the 16× requirement, or request only the cash part |
| Amount outside the limits | The amount field turns red | Go to at least ৳1,300 and stay under the ৳205,000 daily total |
| Wrong wallet number | The request is cancelled | Retype the number and read the last four digits back before confirming |
| Two requests for one amount | Two pending entries in history | Keep one open and ask live chat to cancel the duplicate |
If none of these fit, open live chat and give the agent the request number from your cashier history along with the wallet number you used. Do not send a second request for the same amount while the first is open: two tickets for one cash out usually means both sit still while the first is checked, and you lose another half hour.
Your ID stays with us: where it goes
A document uploaded for verification is used to confirm your identity and to match your name to your payment account. It is not published anywhere on the site, not shown on your profile, and not visible to other players. Staff see the image only as part of the review.
If a photo comes back rejected, live chat can tell you the reason attached to it, which is faster than sending the same file a second time and guessing. Keep your own copy on the phone for the next request, and remember that the check is only run once per account.
What is stored, for how long, and how to ask for a copy of it are set out on the privacy policy page. Contact goes through live chat or the help centre; there is no email address to write to.
Questions that arrive before the first cash out
Do I have to verify my ID before I can withdraw?
Yes. The document check has to be complete before your first withdrawal, not after it. Send a national ID card, passport or driving licence from account settings and allow up to 24 hours for the review. Once it clears, later cash outs skip the document step and go straight to the amount field.
How long does an 8890k withdrawal take?
The first request can take up to 1 hour for review, because a person checks the ID against the wallet name. After approval the money reaches bKash, Nagad, Rocket or your bank in about 30 minutes. Each request must be at least ৳1,300, and the day's total cannot pass ৳205,000.
What usually makes a photo get rejected?
Glare across the face, a corner of the card cut out of the frame, or a picture taken from too far away to read the number. Shoot the card flat on a dark surface in daylight, with all four edges visible, and keep the file size under the limit printed on the form.
Can I withdraw bonus money straight away?
Not the bonus part. Welcome and reload bonuses carry a 16× turnover requirement, and that portion stays locked until it is cleared. Cash you deposited yourself is separate from that condition, so you can usually request your own money while a bonus is still in progress.
Which wallet is the quickest for a cash out?
They all arrive in about 30 minutes after approval, so speed is not the deciding factor. Pick the account that is in your own name and that you can open on the phone in seconds. bKash and Nagad are the two most players already hold; Rocket suits those outside Dhaka, and bank transfer suits larger amounts.
Does a large cash out take longer?
Requests close to the ৳205,000 daily ceiling get a closer look, so leave room in the day rather than sending everything at once. Keep your ID nearby, since a reviewer may ask you to confirm a detail. Players on a higher VIP level have their own, larger ceiling, listed on the bonus and VIP page.
Get the ID in before your first cash out
Registration takes a few minutes, and the verification upload sits on the same set of screens. Do it once, and every withdrawal after that is a short form and a half hour wait.
On a phone? Install the 8890k app and the cashier opens on the same account.